Business Process Outsourcing

Business Process Outsourcing (BPO)

Business Process Outsourcing or BPO, is a business practice of subcontracting various business-related operations to third-party vendors.

IT and Software Operations: These technical support functions include software development and testing and implementation services, data centers, network administration, database management, IT helpdesk/tech support, and automated data entry.

BI and Big Data Services: These include data analytics, data mining, data and knowledge management etc.

Customer Interaction Services: We cover business’s voicemail services, appointment schedules, email services, marketing program, telemarketing, surveys, payment processing, order processing, quality assurance, customer support, warranty administration, and other customer feedback under this category.

In addition to above categories we can help with following BPO categories:

  • Back-office Transactions.

  • Finance and Accounting Services.

  • Human Resource Services.